about us

Welcome to The Chimes Residential Care Home

Welcome To The Best Senior Care Home

The home is registered with the Care Quality Commission and maintains a Good CQC rating in all areas. We offer services to the frail elderly and people with physical disability or sensory impairment.

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The Chimes is a large, extended detached property located in a residential area in Penkhull. The Chimes provides care for 44 Residents; their needs may range from old age to dementia and/or physical disabilities.

A private healthcare sector business, we provide residential and dementia care for private and social services funded residents. The Home has a dedicated EMI Unit and is registered for 44 residents over two buildings.

The highest levels of personal care are offered by our highly trained staff, who are further supported by the local district nurses from our local Surgery.

The gardens are well flowered in the spring and summer months and are ideal areas to take walks or simply sit out in the fresh air.

The property has character and comfort with 4 lounges, library visiting area, 2 lifts and 28 0f the rooms are On-suite.

We promote a relaxed homely environment and encourage independence in all our residents.

The Chimes Opened its Doors as a Care Home in 1988, The Chimes Residential Home was designed to cater for residents suffering from the onset of dementia, Parkinson’s and Alzheimer’s, mental health, and physical disabilities. the EMI Unit was purpose built in 2009 to cater for residents needing specialist Care with dementia/Alzheimer’s. The home is spacious and gives residents the right to wander freely and safely. We offer a safe secure and pleasant environment where our trained staff are on call 24 hours a day, ready to assist with the adjustment to a different lifestyle, enabling residents to live and enjoy a quality of life within their capabilities.

Our Services

Types of Care We Offer

They say you can tell a lot about a care home by its staff. This tradition of caring is something we take great pride in maintaining and our caring team of dedicated staff, who are on duty 24 hours a day, 7 days a week to help with everyday tasks such as washing, dressing, toileting, medication or assistance at mealtimes.

Residential Care

If you’re looking to lead a fun, fulfilling life in a comfortable and sociable home from home, we can offer just that here at our home, complete with the highest standard of care.

Dementia Care

We understand dementia affects reasoning and communication, and the ability for an individual to carry out routine activities.

Respite Care

A great way to experience life in our care home. You will meet our amazing and caring staff and experience a range of activities and superb meal offerings alongside great care.

Day Care

We have a purpose built day care. Day care visitors can enjoy all the benefits of the home and can book in multiple visits a week. They can expect the same level of care as our residents.

Residential

Our residential care is about welcoming people into a homely environment that is supportive, comfortable, safe, and enjoyable. A place they can call ‘home’, where friends and family can visit. We provide accommodation, home cooked meals, domestic and personal assistance with our dedicated trained staff. Our aim is to ensure that all our residents have the freedom to continue their daily life with dignity, privacy, and choice.

EMI Units

The Chimes is a registered Dementia Care Home and whilst nursing care is not provided, arrangements for health provision are thorough. We pride ourselves on offering a professional care service for the elderly, with a personal touch where individuality is emphasised. At The Chimes, we try to maintain an open and creative mind and see the world as the person with dementia sees it to offer the richest care possible. We believe that caring for the person with Dementia involves working in partnership with the person their family, health care professionals and other carers to achieve the best possible quality of life for our residents. Each person’s experience of dementia is unique and not all approaches are appropriate for everyone. Sometimes all that is needed is to “be there”. All Care Staff within The Chimes are appropriately qualified to deliver the highest standards of care for persons with dementia

Respite

The Chimes Provides short-term and time-limited temporary relief breaks for family members and un-paid regular carers caring for family members who might otherwise require permanent placement in a facility outside the home.

For further details on this service please contact use for more information.

The Chimes Residential Home has benefited from going paperless in 2016 by saving time on documentation, seeing information in real-time, and spending more time with our residents.

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