The Chimes Residential Care Home is a warm and welcoming, family run care home that provides those struggling with daily life activities the care and support they need. Everyone living at The Chimes Residential Care Home is treated as part of our family and provided the best care, support and attention.
Perfectly sat above Stoke Town centre overlooking the M6 corridor and beyond, The Chimes is part of the landscape of the fastest growing city in England – Stoke on Trent.
Ideally located just a stone’s throw from Junction 15 with the city centre just two miles East of us, the world truly is our oyster.
The Chimes provides our residents with everything that has always made a house a home – warmth, comfort, safety, laughter, companionship, and love.
With excellent public transport and roads, our community offers our residents and their family’s wonderful opportunities to explore the beautiful Gardens at Trentham Estate on our doorstep, independent coffee shops and eateries, along with the hustle and bustle of the Potteries Shopping centre in Hanley filled with all your favourite retailers.
Our long-serving team give our residents all the care and support everybody may need to help them retain their independence and focus on the things that matter most to them. We achieve this by combining the needs of the individual with a family focused relationship that ensures people are always treated as people.
Families care about each other as much as the care for each other. That is an ideology we hold dearly, as we know that to truly care about someone means that the care and affection you show for them will always go above and beyond
The home is registered with the Care Quality Commission and maintains a Good CQC rating in all areas. We offer services to the frail elderly and people with physical disability or sensory impairment.
We understand that moving into a care home might be daunting. At The Chimes Residential Care Home, we want you to feel at home.
They say you can tell a lot about a care home by its staff. This tradition of caring is something we take great pride in maintaining and our caring team of dedicated staff, who are on duty 24 hours a day, 7 days a week to help with everyday tasks such as washing, dressing, toileting, medication or assistance at mealtimes.
If you’re looking to lead a fun, fulfilling life in a comfortable and sociable home from home, we can offer just that here at our home, complete with the highest standard of care.
We understand dementia affects reasoning and communication, and the ability for an individual to carry out routine activities.
A great way to experience life in our care home. You will meet our amazing and caring staff and experience a range of activities and superb meal offerings alongside great care.
We have a purpose built day care. Day care visitors can enjoy all the benefits of the home and can book in multiple visits a week. They can expect the same level of care as our residents.
The chapter in a family’s life where you must look for long-term care for a loved one is a difficult and unwelcome one. We’re under no illusions that often-visiting care homes in your community is something people never want to do, instead it’s something that has been forced on them.
That’s why it’s our role, not only as an individual care home, but as an entire sector to support you through every step of the way to help make the best decision for your loved one under your own unique circumstances.
We are all regulated, inspected, and held to the same high standards as any other health care sector NHS etc. But what makes each care home unique is the ethos each bring, the culture within the Home, the décor, the lifestyle and – perhaps most importantly – your own feelings as you enter. Nobody knows your loved one better than you, so with each care home you visit nobody will be able to answer the question better, “is this the right home?”
The Chimes Residential Care Home offers a uniquely different choice for the elderly. Our objective is to create an environment where you receive the highest standards of care, where dignity is respected, where talents and individuality are encouraged and where life for those who are elderly may be enjoyed to the fullest potential. The Chimes aims to provide you with care and support appropriate to your needs, in a friendly, warm, secure, and supportive atmosphere. We will assist you to live happily and with as much independence as possible using staff that are trained and qualified in their role as carers. We wish to make you feel you are “amongst friends”. Our facility will meet your needs and take full account of, and be sensitive to, your cultural background, ethnicity, and religious beliefs. We endeavour to care for our clients in a manner that encirclements “Good Care Practice” and we will endeavour to achieve a standard of excellence in all that we do. Our procedures and activities concerning our clients will be witnessed, documented and open, to ensure that we achieve the highest standards of conduct, good practice, and quality. We will make sure that your living environment is clean, comfortable, and safe and secure. We will always treat you with respect and sensitivity to your individual needs and abilities. Our staff will be mindful and aware of the changes in your needs and abilities and provide care and assistance as appropriate When people have worked hard throughout their lives and have been committed to helping others, we think they deserve extra cherishing. They need a home where individuality is emphasised, with staff that have time to give attention to small detail, and where they have the choice of enjoying the company of like-minded fellow residents.
PRIVACY: The right of the resident to be left alone and Undisturbed whenever they wish.
DIGNITY: The understanding of residents needs and treating Them with respect.
INDEPENDENCE: Allowing a resident to take calculated risks, to make Their own decisions and think and act for themselves.
CHOICE: Giving the residents the opportunity to select for Themselves from a range of alternative options.
RIGHTS: Keeping all basic human rights available to the Residents.
FULFILMENT: Enabling the residents to realise their own aims and helping them to achieve those goals in all aspects of daily living.
The Chimes Residential Care Home is a warm and welcoming, family run care home that provides those struggling with daily life activities the care and support they need.
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